What is a Disability Card?

The disability card, officially known as the disability identity card, is an official document used by individuals with disabilities to certify their disability status when benefiting from the rights and services granted to them under the legislation. This card is issued by the Ministry of Family and Social Services.

The disability identity card does not replace the Turkish Republic Identity Card. In other words, it is not an alternative to an individual's national ID card or T.C. identity card. It is used as a supporting official document when benefiting from rights specific to individuals with disabilities.

Obtaining the card is optional. However, it is frequently preferred by individuals holding a disability report because it simplifies procedures when benefiting from public transportation, discounts, social rights, and various services.

Who is Eligible to Apply for a Disability Card?

Disability card applications can be submitted by Turkish citizens who have a disability rate of at least 40% specified in their adult medical board report. For children, the ÇÖZGER report must state a special needs level equivalent to this percentage.

Application procedures for minors or legally incapacitated individuals can be carried out by their legal representatives. During the application process, the applicant's current medical report data, identity details, and required forms are evaluated.

Where to Submit the Disability Card Application?

An application for a disability identity card can be made through three different channels. Individuals can choose the most suitable path based on their circumstances and whether their report data is visible in the electronic system.

• Provincial Directorates of Family and Social Services: Applications can be submitted directly to the provincial directorate.
• Social Service Centers: Procedures can be handled through local social service centers in the applicant's area.
• e-Devlet: Individuals whose report and identity details are registered in electronic systems can apply via e-Devlet.

The specific unit handling the application may vary depending on the submission method and the applicant's registered address. Applications submitted through e-Devlet undergo a preliminary evaluation; for applications with complete information and documentation, the card issuance process is initiated.

How to Apply for a Disability Card via e-Devlet?

To submit a disability card application via e-Devlet, the applicant's identity details must be registered in MERNİS and their report details in the Ministry of Health e-Report system. If these details can be verified online, the application can be completed electronically.

1. Log in to e-Devlet: Access the system using the T.C. identity number and e-Devlet password.
2. Search for the relevant service: Type "disability identity card application" into the search bar to locate the Ministry of Family and Social Services service.
3. Review the application form: Verify identity, address, and contact information.
4. Confirm report details: The system electronically checks the individual's medical board report for disability or ÇÖZGER data.
5. Approve information and consent notices: Complete the data protection disclosures and mandatory approval steps.
6. Submit the application: The application is forwarded to the relevant provincial directorate or social service center.
7. Track the card delivery process: Upon approval, the card can be sent via registered post to the applicant's specified address or MERNİS registered address.

What are the Required Documents for a Disability Card Application?

Requested documents may vary based on the application channel. In-person applications at provincial directorates or social service centers generally require an ID document, application form, and report verification. For older reports or those that cannot be verified electronically, the original report or a certified copy may be requested.

• T.C. Identity Card
• Disability medical board report or ÇÖZGER data for children
• Application form
• Personal data protection information and explicit consent forms
• Photograph, if requested by the authority
• Legal representation document, if required for minors or legally incapacitated individuals

Before applying, it is helpful to confirm the up-to-date document requirements with the affiliated Provincial Directorate of Family and Social Services or social service center.

What are the Benefits of a Disability Card?

The disability identity card provides documentation convenience when accessing certain rights and services granted to individuals with disabilities. The areas where the card can be used may vary depending on institutional policies and current regulations.

• Free or discounted access to urban public transportation services
• Benefiting from disability privileges on TCDD trains and select transport services
• Free or discounted entrance options at museums, archeological sites, national parks, and nature reserves
• Conveniences provided in cultural services such as State Theatres
• Access to special offers such as GSM operators' disability tariffs
• Easier documentation of disability status during official institution applications

Because procedures may differ across organizations, how and for which rights the card can be utilized should be verified individually with the respective institution.

When is the Disability Card Delivered?

Once the application is approved, the disability identity card is produced and the delivery process begins. The card can be delivered directly to the individual, or to their legal representative in the case of minors or legally incapacitated persons. Additionally, upon request, delivery to specified close relatives may also be possible.

Cards issued through e-Devlet applications can be sent via registered mail to the applicant's MERNİS address or the address provided during application.

What Should Be Done if a Disability Card is Lost?

If a disability identity card is lost, stolen, worn out, or if the information printed on it changes, an application for reissuance can be made. This process can be completed through provincial directorates, social service centers, or via e-Devlet where applicable.

When information on the card changes, the old card may need to be surrendered to the relevant institution. It is important to ensure that unusable or invalidated cards are not misused.

Conclusion

Applying for a disability card is an important step for individuals with disabilities to access the rights and services granted to them more conveniently. Applications can be submitted for adults with a disability rate of at least 40% and children with an equivalent special needs level under ÇÖZGER.

Ensuring that report details are up-to-date and verifiable prior to application helps streamline the process via e-Devlet or in-person channels. When mobility support or care assistance is needed in daily life, Poylin Medikal’s mobility and medical product categories can be compared.