About Us

Poylin is a strong brand that brings trust, expertise and accessibility together under one roof in the field of wheelchairs and medical mobility in Turkey. Today, we operate not only as a company that sells products, but also as a structure that matches the right product with the right user, offers a showroom experience and values after-sales support.

When we first entered the sector, our goal was not only to sell products. We wanted people to find the model that truly suited their needs, compare products and make decisions with confidence. Over time, this perspective made us one of the pioneering brands that make a difference in the field of medical mobility in Turkey.

Today, we serve with our wide product range, expert team and showroom stores across many assistive mobility products, including wheelchairs, electric wheelchairs, special needs strollers, rollators, bath and toilet chairs, patient beds, mobility scooters and many more.

More Than an E-Commerce Website

Poylin's growth story was shaped by a strong idea that moved away from the conventional approach in the sector. When purchasing medical products, people often had to make decisions based only on price and visuals. However, choosing the right product in this field depends on the user's physical structure, living space, purpose of use and daily routine.

We saw this gap and aimed to move beyond being a "product-listing website" to become a brand that truly guides users. For this reason, while expanding our product variety digitally, we also established a physical showroom structure where users can examine products in person.

At the point we have reached today, Poylin has a strong brand identity that combines online and physical store experiences and gives confidence to both end users and their families during the decision-making process.

The First Step in Online Sales in Turkey

Poylin started an important transformation in the sector in 2010 as the first company in Turkey to sell wheelchairs and similar medical mobility products online.

At a time when users had limited access to products, Poylin introduced the digital sales model in this field, making access to products easier and enabling users to compare a wider range of model options.

Many practices that seem standard in the sector today were shaped by these pioneering steps we took at that time.

Multi-Brand Showroom Experience

One of the most important innovations Poylin brought to the sector was the multi-brand showroom experience. Our aim was not only to display products, but also to allow users to see, compare and experience hundreds of products from dozens of brands under the same roof before making a decision.

This model offered users a much healthier decision-making opportunity, especially for electric wheelchairs, manual wheelchairs, special needs strollers and special-purpose products.

This approach was first implemented in Beylikduzu on the European Side in 2012, followed by our Kadikoy central store on the Anatolian Side in 2014. Thus, the showroom structure that brought together multiple brands and multiple product groups for the first time in Turkey was established by Poylin.

A Pioneer of the Multi-Store Structure

Poylin did not only transform the showroom approach; it also became one of the founding pioneers of the multi-store structure in the sector.

With our Beylikduzu, Kadikoy, Bahcelievler, Avcilar and Kocaeli stores, we established a structure that offers accessible service to users from multiple locations rather than a single point.

Thanks to this store network, users did not only see products online; they also had the opportunity to examine them physically, try them and make decisions with expert support. This approach became one of the most important steps that strengthened Poylin's trusted brand identity.

A New Era with Poylin Premium

In 2015, as Poylin, we took another step forward in the sector and launched the Poylin Premium brand structure. With this structure, we developed a new concept that not only offers products, but also provides users with a premium product, premium store experience and premium service approach.

Poylin Premium stores were designed as special experience areas, different from standard sales points, where users can examine products in a more comfortable environment, compare them and determine the right product with expert consultancy.

Today, Poylin Premium stores serving in multiple locations, including Bahcesehir, Beylikduzu, Kadikoy, Kocaeli and Bursa, stand out as the first structure to implement the premium store concept in the medical mobility sector in Turkey.

With this concept, users do not only purchase a product; they also experience choosing the right product in the right environment with the right guidance.

The Birth of the Poylin Brand and Its Distribution Strength

With the establishment of the Poylin Medikal brand in 2016, a new era began not only in retail, but also in product development and collection creation within the sector.

A strong collection was introduced to the Turkish market under the Poylin brand across many product groups, including electric wheelchairs, manual wheelchairs, rollators, patient beds, mobility scooters and similar products.

Our most important difference here is that we did not create these products from behind a desk; we built them with the field experience we gained by directly interacting with users on the retail side for many years. In other words, the Poylin collection was shaped according to the conditions in Turkey, user habits and real needs.

For this reason, our brand is positioned not only as a distributor, but also as a strong solution partner that knows the field, understands users and selects the right product.

A New First in Turkey: Poylin AI

Today, as Poylin, we are once again preparing for a new transformation in the sector. The Poylin AI we have developed is designed as Turkey's first AI-powered sales assistant in the field of medical mobility, understanding users, guiding them to the right product and making the sales process smarter.

With Poylin AI, users will not only see products; they will also be able to receive recommendations filtered according to their needs, reach the right model faster and complete the decision-making process more consciously.

This new step, which combines the physical store experience, expert sales approach and digital infrastructure, will further carry Poylin's brand identity as a company that once again introduces a first in the sector.

Why Poylin?

Our Vision

As Poylin, our vision is to become one of Turkey's most trusted, accessible and strong expert brand structures in the field of medical mobility. We do not only want to increase the number of products; we want to improve the user experience.

That is why every new store, every new category and every new digital investment is not only growth for us, but also part of our goal to provide more accurate service to more users.

Our goal is to make Poylin not only a brand of today, but also one of the reference brands of the sector in the long term.