Frequently Asked Questions

When choosing a wheelchair, looking only at the price or product image is not enough. The user's physical structure, daily mobility needs, indoor or outdoor use, whether attendant support is needed and the product's portability level should all be evaluated together.

For the right choice, the first step is usually to look at the general category and then move down to the subcategory. Our wheelchair models page is the right starting point. For a more detailed explanation, you can read our how to choose a wheelchair guide.

Prices vary depending on whether the product is manual or electric, its carrying capacity, material quality, foldability, comfort level and usage segment. Lightweight aluminum body, premium segment or special support models may be in a higher price range.

The price should not be evaluated alone, but together with what the product offers to the user. To see current ranges, you can visit our wheelchair prices and electric wheelchair prices pages. For more detailed content, review our wheelchair price guide.

The most preferred models are usually basic manual models, attendant-propelled wheelchairs and portable electric models. However, the best model is not the same for everyone; as user needs change, the right product also changes.

To see both economical and premium options together, you can visit our wheelchair models page. For a broader comparison, you can also use our best wheelchair models guide.

Basic manual models can be purchased online comfortably for some users. However, for electric wheelchairs, special needs strollers, mobility scooters and premium segment products, the in-store experience often gives a more accurate result. This is because the product's dimensions, seating feel, driving balance and ease of use can be understood more clearly on-site.

If you would like to see the products in-store, you can review our Poylin Premium Stores page. Our article on whether medical products should be bought in-store or online will also help.

An attendant-propelled wheelchair is a model in which the user does not drive the chair independently and is guided by a relative or caregiver behind the chair. In these products, lightness, ease of pushing and maneuverability stand out.

To view these products together, you can take a look at our attendant-propelled wheelchair models page. For a more detailed explanation, you can read our what is an attendant-propelled wheelchair content.

When choosing a product for elderly users, comfort, safety, ease of transport and attendant support should be considered. Lightweight manual models may be suitable for some users, while electric or rollator-type solutions may be more appropriate in other cases.

For a preliminary review, you can examine our wheelchair and rollator models pages. For more detailed information, our which wheelchair is more suitable for elderly users guide will be prepared.

When choosing a bariatric wheelchair, carrying capacity, seat width, frame durability and long-term comfort are the main criteria. Standard-sized products may be insufficient for some users, so dimensions and capacity must be checked.

To view related products, you can visit our bariatric wheelchair page. For a more detailed explanation, you can follow our how to choose a bariatric wheelchair article.

A foldable wheelchair is preferred to place the product in a car trunk, make it take up less space at home and make daily transport easier. It is especially advantageous for users who travel frequently or need to store the product.

To see these types of products, you can visit our foldable wheelchair models page. Our article on what a foldable wheelchair is used for will also be useful.

When choosing a pediatric wheelchair, growth allowance, seating support, safety, adjustable parts and daily usage area must be evaluated. For pediatric users, size and support needs are much more sensitive than for adults.

To view the products, you can review our pediatric wheelchair models page. For more detailed content, our pediatric wheelchair selection guide will help.

The most suitable product does not mean the cheapest product; it means the product that best meets the need. If the user's physical condition, duration of use, living environment and transport needs are evaluated correctly, the most suitable model can be found much more easily.

You can start comparing from the general wheelchair category and then move down to subcategories. The guide on how to find the most suitable wheelchair will also be useful.

An electric wheelchair is suitable for users who have difficulty driving a manual wheelchair, want to move more independently during the day or need more active mobility outdoors. It provides an important advantage especially for users with insufficient arm strength, those who want to travel longer distances or those who want to be less dependent on an attendant.

To see all options, you can review our electric wheelchair models page. For more detailed information, our who is an electric wheelchair suitable for guide will be prepared.

The main factors that determine electric wheelchair prices are motor power, battery type, range, carrying capacity, foldability, product weight and usage segment. Ultra lightweight and portable products, all-terrain models or standing models are not in the same price range.

For this reason, products should be compared not only by price, but also by the functions they offer and their usage scenario. You can see all options in the electric wheelchair category and review our electric wheelchair price guide for a detailed review.

The range of an electric wheelchair can vary on average between 10-25 km. This value differs depending on battery capacity, user weight, ground conditions and driving habits. While one product may be sufficient for urban and short-distance use, different products may be needed for more intensive outdoor use.

To see example models, you can also review the Poylin P199 and Poylin P206 product pages. For a more detailed explanation, you can read our how many kilometers an electric wheelchair can travel article.

The folding mechanism of foldable electric wheelchair models varies by product. Some products fold from the body, while in some models the backrest and seat close together. What matters here is not only that it folds, but also how easily and quickly it can be done.

For portable products, you can review our ultra lightweight electric wheelchair category. A guide on electric wheelchair folding systems will also provide support in the future.

Ultra lightweight electric wheelchair models are preferred for reasons such as easy loading into a vehicle, trunk-friendly structure, easier indoor storage and daily portability. They provide a major advantage especially for users who frequently transport the product or travel.

To view this product group together, you can visit our ultra lightweight electric wheelchair models page. For more detailed information, you can use our why ultra lightweight electric wheelchairs are preferred article.

Foldable electric wheelchairs stand out with their more portable structure and lower storage space requirement. Standard electric models may often be more powerful, larger or designed for different usage scenarios. The right choice depends on where and how the product will be used.

To compare, you can review the ultra lightweight and general electric wheelchair pages together. A detailed guide on the difference between foldable and standard electric wheelchairs will be prepared.

Yes, but the product's width, turning ability and body structure are decisive. Compact models that can move comfortably in narrow spaces and maneuver easily are more suitable for indoor use.

To see these types of products, you can visit the ultra lightweight electric wheelchair models page. A more detailed electric wheelchair indoor use guide will also provide support in the future.

A lithium battery is advantageous for many users because it offers a lighter structure and more efficient energy use. Especially in portable products, a lithium battery can reduce the overall weight and make daily use easier.

For example products with lithium batteries, you can review pages such as Poylin P199. Our article on the advantages of electric wheelchairs with lithium batteries will be published in the future.

Many electric wheelchairs offer comfortable use on mild and moderate slopes, but this depends on motor power, user weight, the product's climbing ability and the ground. Not every product has the same slope performance.

For this reason, it is important to review the product's technical specifications. To see general products, you can visit our electric wheelchair category and follow the can an electric wheelchair climb slopes content for detailed explanations.

The three most important criteria are usually the usage scenario, battery-range balance and the product's portability level. Will the user use it indoors or outdoors, how far will they travel and will the product be transported frequently? These three questions often determine the right product.

To find the right model, you can start from the electric wheelchair category. For a more detailed explanation, the things to consider when buying an electric wheelchair guide will be one of the most useful resources.

A special needs stroller is a supportive product group developed for the daily transport and more comfortable positioning of children with special needs. Unlike standard baby strollers, it offers stronger solutions in areas such as seating support, safety system, durability and comfort.

To review these products, you can visit the special needs stroller models page. A detailed guide on what a special needs stroller is will also be published in the future.

The main difference is the support need. A baby stroller is designed for standard use, while a special needs stroller is designed for children who need more trunk support, safety and long-term comfort. Therefore, even if they look similar, their purpose and the support they offer are not the same.

To go to the category, you can review the special needs stroller options. For a more comprehensive comparison, you can use our difference between a special needs stroller and a baby stroller article.

This depends on the child's mobility level, postural needs and daily usage scenario. A pediatric wheelchair may be suitable when more active use is needed, while a special needs stroller may be the better choice when more support and positioning are required.

To compare options, you can review the special needs stroller and pediatric wheelchair pages. For a more detailed explanation, a wheelchair or special needs stroller for children guide will be prepared.

For some product groups, SGK and similar support processes may vary depending on the user's condition, report and current regulations. Therefore, instead of giving a single definitive answer, the application requirements and product group should be evaluated together.

To view products, you can visit the special needs stroller category. The guide on whether SGK covers special needs strollers will also be useful.

Foldability, product dimensions and total weight are the most critical criteria here. Especially for families who travel frequently, the stroller fitting easily into the trunk and having a practical folding system greatly simplifies daily use.

To view related products, you can review the special needs stroller models page. For a detailed explanation, the special needs stroller suitable for a car trunk guide will be published in the future.

When choosing a pediatric wheelchair, seat size, safety, growth allowance, usage area and adjustable parts should be considered. Unlike adult products, support needs in pediatric products are more sensitive.

To view the products, you can go to the pediatric wheelchair category. For a more detailed explanation, the pediatric wheelchair selection article will help.

A rollator is suitable for users who need balance support while walking but do not want to be transported while seated all the time. It is an ideal solution especially for elderly individuals, those recovering after surgery and users looking for support during short to medium-distance walking.

To view the products, you can review our rollator and walker models page. Our guide on who a rollator is suitable for is also planned.

While a walker offers more basic support, a rollator generally provides more comfortable and mobile use with its wheeled structure and, in some models, a seat. The user's balance needs and walking style determine the right choice.

To view the category, you can visit our walker and rollator models page. For a more detailed explanation, our difference between a rollator and a walker guide will be useful.

A mobility scooter is a mobility product generally used outdoors with a handlebar-like control structure. An electric wheelchair differs in terms of seating position, control system and usage scenario. The user's balance condition and need for independent driving are decisive here.

To see both categories, you can review our mobility scooter models and electric wheelchair models pages. For detailed information, you can review the difference between a mobility scooter and an electric wheelchair article.

Mobility scooter models for elderly users may be suitable for users who have difficulty walking but want to go outside independently. They are especially preferred for open-area use, short urban trips and users seeking more comfortable mobility.

To see the options, you can visit our mobility scooter category. For more information, a who elderly mobility scooters are suitable for guide will be prepared.

A bath and toilet chair is preferred for users who need safety support and transfer convenience during personal care. It provides a major advantage especially for users who have difficulty standing, face a risk of slipping in the bathroom or want to make the care process easier.

To view related products, you can review the bath and toilet chairs page. Our article on when a bath and toilet chair is needed will also be published in the future.

When choosing a patient bed, the motor system, height adjustment, side rail structure, lying positions and ease of care stand out. The product's duration of use and the patient's mobility condition directly affect the choice.

To see the related category, you can visit our patient care products page. For a detailed guide, patient bed selection content will be added in the future.

The answer to "which is better" varies by user. A walker may be suitable for users seeking more stable and basic support, while a rollator may be a better choice for users who want mobility and wheeled support.

To compare products, you can visit our walker and rollator category. For a broader evaluation, our walker or rollator article will help.

Some mobility scooter models may be suitable for apartments, residential complexes and short-distance daily use; however, elevator dimensions, building entrance, ramp conditions and product dimensions must be evaluated. Not every scooter model may be ideal for indoor and apartment use.

To view the products, you can take a look at our mobility scooter models page. A more detailed can a scooter be used in an apartment guide is also planned.

Yes, the 2026 service guide of the Ministry of Family and Social Services includes current amounts for disability pensions. Accordingly, support information has been shared as 5,103.34 TL per month for a disability rate between 40-69% and 7,655.01 TL per month for a rate of 70% and above. However, since such amounts may be updated periodically, it is important to check the official source again before applying.

Although this topic is not directly related to product sales, it is one of the most searched questions by users and affects the decision process. For a more detailed evaluation, you can review our 2026 disability pensions article to be published in the future.

For disability pensions under Law No. 2022, the general application route is the Social Assistance Application Service via e-Devlet or the Social Assistance and Solidarity Foundation in the province/district of official residence. Requirements such as income criteria and a medical board report must be met for the application.

The most accurate information on this subject should be obtained from official institutions. For a more detailed explanation, you can go to the how to receive a disability pension guide to be published in the future.

For 2026, the official service guide states that the monthly income limit per person in the household is one-third of the net minimum wage, and this amount is listed as 9,358.50 TL. Current legislation and institution practices must be checked when application and eligibility evaluations are made.

To understand this subject in more detail, you can review our disability pension income limit 2026 guide to be published in the future.

The 2026 budget presentation of the Ministry of Family and Social Services includes payment information of 11,702 TL per month for home care assistance. However, since application details and payments may change periodically, current official announcements should be followed.

When we prepare a detailed explanation for this topic, we will direct users here to the 2026 home care assistance guide.

Applications for home care assistance are carried out via e-Devlet through the preliminary application service for home care requests of people with disabilities who need care, or through the relevant institutions. Care needs, income status and official document requirements are evaluated together during the application.

For a more detailed process explanation, the how to receive home care assistance guide to be published in the future will be helpful.

People with disabilities may benefit from different support and discounts such as tax reductions, some transportation and accessibility conveniences, certain exemptions in motor vehicle purchases and some special rights related to working life. However, the scope may vary depending on disability rate, documents and relevant regulations.

For more detailed information, you can review the rights and discounts for people with disabilities guide to be published in the future.

The most important issue here is the balance between budget and planning. What matters is not that the product is cheap in the short term, but that it is the right choice in the long term. Therefore, whether the product truly fits the need, its after-sales support and ease of use should be evaluated together.

You can start comparing from the wheelchair or electric wheelchair categories. The guide on wheelchair selection for disability pension recipients to be prepared on this subject will also provide support.

Yes. One of Poylin's strongest differences is the showroom store experience. Especially for electric wheelchairs, special needs strollers and premium segment products, seeing the product on-site, comparing it and receiving expert support helps users make a much more accurate decision.

To see our stores, you can review our Poylin Premium Stores page. Our more comprehensive Poylin store experience article will also provide support.

Installment and campaign conditions may vary depending on the product group, sales channel and periodic campaigns. Some products may offer interest-free installments, while others may have seasonal campaign opportunities.

For the most accurate information, you can review the relevant category and product pages or contact our expert team. Our guide on installments and campaigns for medical products will also be useful.

Yes. Getting product consultancy via WhatsApp is fast and practical, especially for the first contact. When you share your need, usage area and expectations, we can guide you to the right category or the right store.

For detailed support, you can use our contact page for our experts. You can also look at the wheelchair or electric wheelchair pages for the right starting point.

The most practical way is to check our store page or send a short message to our expert team. This way, you can be directed to the closest Poylin Premium store.

To check directly, you can review the stores page. We will also cover this topic in our Poylin store locations content.

Yes. One of Poylin's greatest advantages is its wide product range that appeals to different budgets and needs. We offer a strong structure ranging from economical models to the premium segment showroom experience. This allows users to reach not just one product group, but the option that truly fits their needs.

You can start comparing from the wheelchair or electric wheelchair categories. A guide on Poylin premium and economical products will also be published.

It may not always be necessary for simple products; however, for electric wheelchairs, special needs strollers, mobility scooters and special-purpose products, getting expert advice often provides serious benefits. This is because suitability for the user is as important as the product's technical features.

For expert support, you can use our contact page. Our article on expert advice before buying a medical product will also provide support.

Poylin's approach is not only to deliver products. Supporting the user experience after the sale is as important as the right product. Therefore, communication and guidance support is provided when needed.

For more information, you can contact our experts. Dedicated Poylin after-sales support content will also be added later.

This is a very common situation. In such cases, the first step is to clarify the basic need: will the user drive independently, will there be attendant support, will the product be used mostly outdoors, or is portability important? These answers will lead you to the right category.

As a first step, you can review our wheelchair and electric wheelchair categories or receive expert support.

If your need is clear, the best next step is to go to the relevant category and compare the products. If you are still unsure, the showroom store experience or expert contact often speeds up the process. The purpose of this page is exactly to guide you to the right next step.

As a starting point, you can visit the wheelchair, electric wheelchair or Poylin Premium Stores pages.