KVKK Information Text
This information text has been prepared within the scope of the Personal Data Protection Law No. 6698 to inform data subjects whose personal data is processed about the identity of the data controller, the purposes of processing personal data, to whom and for what purposes it may be transferred, the method and legal basis of data collection, and the rights of the data subject.
This text provides general information for users who visit our website, visitors who review products, members, customers who place orders, people who fill out contact forms, users who contact customer service and other relevant groups of persons.
- Data Controller Title: POYLIN MEDIKAL SANAYI VE TICARET LIMITED SIRKETI
- Address: YAKUPLU MAH. HURRIYET BULVARI NO:13/A BEYLIKDUZU / ISTANBUL
- Email: [email protected]
- Phone: 0212 694 1020
- MERSIS No / Tax No: 0732075084100018 / 7320750841
- Tax Office: BEYLIKDUZU TAX OFFICE
- KEP Address: poylinmedikalsanayihs01.kep.tr
1. Identity of the Data Controller
Within the scope of the Personal Data Protection Law No. 6698, your personal data may be processed by POYLIN MEDIKAL SANAYI VE TICARET LIMITED SIRKETI as the data controller.
Data Controller: POYLIN MEDIKAL SANAYI VE TICARET LIMITED SIRKETI
Address: YAKUPLU MAH. HURRIYET BULVARI NO:13/A BEYLIKDUZU / ISTANBUL
Phone: 0212 694 1020
MERSIS / Tax No: 0732075084100018 / 7320750841
KEP Address: poylinmedikalsanayihs01.kep.tr
2. Personal Data Processed
Depending on the field of activity, communication channel and transaction carried out, the following categories of personal data may be processed:
Identity and Contact Data
Information such as name, surname, phone number, email address, delivery address and invoice address.
Customer Transaction and Order Data
Order information, product preferences, payment process information, order history, and records regarding delivery and return / exchange processes.
Transaction Security and Technical Data
IP information, log records, device and browser information, session and security records, and technical data that may be generated through cookies and similar technologies.
Request / Complaint / Support Data
Request, feedback and support records submitted through call center, contact form, WhatsApp, email or similar channels.
3. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes depending on the nature of the business processes:
Main Processing Purposes
- Providing products and services, and carrying out order and delivery processes
- Carrying out payment, invoicing, accounting and finance processes
- Managing customer relations, request / complaint / support processes
- Providing after-sales services
- Ensuring website operations, security and performance
- Fulfilling legal obligations
- Carrying out commercial communication and campaign processes if the data subject has given explicit preference or if there is an appropriate legal basis
4. Method and Legal Basis of Collecting Personal Data
Your personal data may be collected through the website, membership and order forms, contact forms, call center, email, WhatsApp, cookies, shipping and delivery processes, payment infrastructures and similar physical or electronic channels.
This data may be processed based on legal grounds such as the establishment or performance of a contract, fulfillment of legal obligations, establishment / exercise / protection of a right, protection of legitimate interests and, where applicable, explicit consent.
Special Note
For cookies and marketing communications, certain processing activities may also require explicit consent or preference management. For this reason, it is important that the cookie management screen and commercial communication consent infrastructure are technically set up correctly.
5. Transfer of Personal Data
Your personal data may be shared with limited parties in order to carry out business processes and in accordance with the relevant legislation.
Shipping / Logistics Companies: For carrying out delivery processes
Payment and Financial Institutions: For collection and payment security
E-Commerce / Software Infrastructure: For operating the website and order processes
Accounting / Financial Consultancy: For commercial and legal record processes
Legal Consultancy and Authorized Institutions: In case of legal obligation or request
Service Providers: For technical support, hosting, communication and operational processes
6. Your Rights as a Data Subject
Within the scope of Article 11 of KVKK, you may have the rights specified in the legislation regarding your personal data. Your main rights are as follows:
Your Rights
- Learning whether your personal data is being processed
- Requesting information if it has been processed
- Learning the purpose of processing and whether it is used in accordance with that purpose
- Knowing the third parties to whom it has been transferred domestically or abroad
- Requesting correction if it has been processed incompletely or incorrectly
- Requesting deletion or destruction if the conditions are met
- Requesting that the transactions be notified to third parties to whom the data has been transferred
- Objecting to the emergence of a result against you through analysis exclusively by automated systems
- Requesting compensation in case of damage due to unlawful processing
7. Application Procedure
As a data subject, you can submit your requests to us in accordance with the application procedure to the data controller. It is important that applications are submitted in a way that allows identity verification and clearly indicates the request.
Application Channels
In-Person / Written Application: YAKUPLU MAH. HURRIYET BULVARI NO:13/A BEYLIKDUZU / ISTANBUL
Email: [email protected]
KEP:
Applications are evaluated within the framework of the relevant legislation and application procedure.
8. Additional Note About Cookies and Commercial Electronic Messages
Cookies used on the website and commercial electronic communication processes should be supported by separate policy / preference mechanisms in addition to this text. It is important that user preferences can be managed for cookies other than necessary cookies and for marketing communications.
Frequently Asked Questions
Why should the KVKK Information Text be a separate page?
Because a general privacy text and the obligation to inform under KVKK are not always the same thing. The information text should include the minimum elements listed in the legislation in a clearer and more systematic way.
If I place an order, with which parties can my data be shared?
In order to create the order and complete delivery, necessary data may be shared to the required extent with shipping companies, payment infrastructures, accounting and technical infrastructure service providers. Sharing outside the intended purpose or unnecessary sharing is not our approach.
Is my credit card information stored?
Different flows may apply depending on the systems and methods used in payment processes. However, unnecessary or mandatory permanent recording of users' bank / credit card information as a condition of shopping is a sensitive issue, and the payment infrastructure must be managed correctly accordingly.
Should I apply directly to the Authority to exercise my rights?
As a general rule for data subject requests, the data controller should be contacted first. Therefore, requests should first be submitted through the application channels determined by the company.
Do You Have an Application or Information Request?
You can contact us for your requests regarding KVKK, privacy, order security, communication preferences or your personal data. Before publishing this page, you should update the company information on this page with your actual information.